Privacy Statement
Counselling2u.com Ltd, is committed to respecting and protecting the privacy
of its visitors.
This Privacy Statement will describe the information that we collect from our
users and how we keep your information private and secure.
The only information obtained by this Web site about individual visitors is
information that is supplied voluntarily by those visitors.
Because this Web site wants to demonstrate its commitment to your privacy, it
has agreed to disclose its information practices and have its privacy practices
published.
This Web site has agreed to notify you of:
What personally identifiable information of yours or third party personal
identification is collected from you through the Web site.
The organisation collecting the information.
How the information is used.
With whom the information may be shared.
What choices are available to you regarding collection, use and distribution
of the information.
The kind of security procedures that are in place to protect the loss, misuse
or alteration of information under Counselling2u.Com.
How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should send
an e-mail to info@counselling2u.com.
I. Registration Information
When becoming a user of this site, users are asked to provide personal information
about themselves.
Required information consists of:
(1) Name
(2) E-mail address
(3) Gender
Information entered into your profile will be provided to a mental health professional
member if you voluntarily choose to enter into a professional relationship with
that member through Counselling2u.com Ltd. The required information from your
profile is always provided to the professional member upon entering a relationship,
while optional information is only sent to those professionals who specifically
require it.
All personal information is otherwise private, and will not be made available
to any external party, company, other user of the Web site, other person, or
other entity in general, without the express consent of the user. The staff
of Counselling2u.com access user information only for legitimate, authorised
administrative purposes.
Counselling2u.com does not routinely monitor user transactions on our Web site.
Professionals in the Counselling2u.com network are responsible for all reporting
requirements.
II. Security Procedures
Counselling2u.com uses strict security measures to safeguard your privacy.
All users, including consumers, professionals, and staff of Counselling2u.com,
are required to login to access the site's main functionality and services.
The login is protected by Secure Sockets Layer (SSL) encryption technology.
All information collected by Counselling2u.com is stored in a secured database
in a locked, secured facility monitored 24 hours a day, 7 days a week by full-time,
trained security personnel. The computer servers are furthermore locked in a
secure cabinet which is physically accessible to authorised personnel only.
Electronic access to the servers is available only through a virtual private
network and the network is further protected by a monitored firewall.
Secure e-mail sessions between mental health professionals and users takes place
behind several layers of security, including SSL encryption technology.
III. Payment Information
If you choose to contact a therapist through Counselling2u.com
Ltd you will be asked to supply your credit card or switch card information
at that time. Your credit or switch card is processed directly through Counselling2u.com,
which uses a third-party verification and billing system in order to bill the
appropriate charge to your account. The only information shared with this third-party
billing system is your name, account number, expiration date on the card, and
charge amount. Neither company will use this information for any purpose other
than that of processing these transactions.